Return/Refund and Exchange Policy - stylefloss.com

RETURN/ REFUND POLICY

 

 

Return Instructions:

 

• Customer can return a product within 7 days of the final products delivery date. Also return the product within 7 days of receiving the return label.
• Any washed products won't be accepted for a return.
• Customers must take returns approval before returning the products. To get the approval send photos/videos of the products to our email address.
• Any products sent without approval won't be accepted for a refund/exchange. Customer must pay the reshipping cost to get the product's back.
• The return shipping is the responsibility of the customers. We will share a return label if a return is requested. The return label costs $7.95 which will be deducted from the refunds.
• Shipping and any add on services are not refundable.

Exchange: Customers can enjoy our free exchange policy. Request an exchange within 3 days of final product delivery.

Accepted Returns/Conditions:

• Products to be accepted for a refund must be in a new condition, un used, with original manufacturer packaging, skus and the tags on the products.
• Please note if the products are damaged, missing the tags, and damaged manufacturer packaging won't be accepted for a refund. Customer is responsible for the shipping if they want the refused returned items back.
• Any washed products won't be accepted for a return.
• Customers must take returns approval before returning the products. To get the approval send photos/videos of the products to our email address.
• Any products sent without approval won't be accepted for a refund/exchange. Customer must pay the reshipping cost to get the product's back.
• The items are closeout and not accepted for a return or exchange
• Beauty
• Bodysuits
• Face masks
• Intimates/Lingerie
• Jewelry
• Swimwear
• Openpack Wholesale Orders

Order Cancellation and Refund Policy:

We can cancel an order if it is not shipped.
An order is considered placed when you agree to purchase and you've got the order number.


Return or Refusal Of Package
If you refuse a package without stylefloss.com consent, we reserve the right to charge you any fees that may incur by the shipping company. It applies to the case as well where the shipping address is wrong.

Return Packaging
For products to be accepted for returns, please keep all original packaging until you are certain that you will not return the merchandise.

 

Easy 3-Day (Defective/Damaged Products) Returns/ Warranty: Defective and damaged products must be notified within 3 days of delivery date. For shipping damage the claim should be handled with the shipper directly.

Refund Processing Duration:

• Refunds are issued once the products are approved at the return center. It could take upto 5 business days to get the inspection done for the returned product.
• For any refund amount, it can take 2-7 business days to reflect into your original payment method after the refunds has been issued.

Important Notes!
Any defective products returned without notifying us will not be refunded.

Get Return Approval: email us at support@stylefloss.com.